BrowZine and OpenAthens FAQ

BrowZine offers several integration points with OpenAthens and requires a few special notes about setup which are covered here.

  1. BrowZine requires the use of your Redirector URL for setup or to request a trial.  You can find information about finding that URL with this support article here.
  2. BrowZine with OpenAthens also requires that you provide your ProQuest Customer ID at the time of setting up your trial/subscription.  You'll find a space for that information in the setup form.  If you don't utilize any ProQuest resources, you do not need to complete this item.  Need help finding your ProQuest ID?  Please see this article for assistance.
  3. BrowZine does *NOT* require that you create a resource instead of OpenAthens to access the service.  BrowZine itself does not require authentication, so you need only link to it using the BrowZine library-specific link provided to by our support team.  No setup inside of OpenAthens is required!  However, some libraries like to provide a link inside of the MyAthens portal to BrowZine.  You can do this by creating a custom resource and utilizing the BrowZine library-specific link.  This link requires no authentication.
  4. You can also create a search widget into BrowZine using our external search API.  We have provided specific instructions for OpenAthens users here for your convenience.
We are seeing a screen in BrowZine indicating that we "do not have access" to a resource according to OpenAthens, but I'm sure we do.  What does this mean?

The error message saying "you do not have access" is likely because the proxied resource is not in the appropriate permission set and this is required to use this resource with BrowZine.  The steps needed for an OpenAthens administrator to set this up are:
  1. Log in to the OpenAthens admin area
  2. Click on the 'Resources' button
  3. Go to the 'All' tab
  4. Search for the resource
  5. Click 'Allocate' to add the resource to your chosen permission set(s) OR click on the drop-down button and click 'Cascade' to add the resource to the default permission set beneath each sub-organization

If you have any problems or questions about this process, please contact the OpenAthens Service Desk by email: athenshelp@eduserv.org.uk .

Any other questions about using BrowZine with OpenAthens?  Feel free to contact support at any time!

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